Voice Agents

Customer-focused agents who effectively answer calls and handle any inquiries about your products and services. Cloudstaff customer support offers personalized customer experiences that build meaningful relationships and brand loyalty.

Increase revenue and profit by building a team of skilled sales professionals trained to identify sales opportunities, cross-selling, and up-selling.

Building a team with Cloudstaff means that your customers’ orders are taken accurately, quickly and conscientiously at any time of the day or night. With strict data security and PCI compliant protocols, Cloudstaff is the secure way to outsource.

Process hotel and restaurant reservations directly into your system, 24/7, with highly skilled agents at Cloudstaff.

Enjoy smooth payment processing with your Cloudstaff team. We can facilitate a wide range of payment options to cater to your customers’ preferences and enforce strict PCI compliant security measures to ensure the integrity of each transaction.

Who answers your business calls after hours or when you are busy? Never miss out on calls and opportunities again with Cloudstaff’s live answering service. Receive full call reports and ensure that your customers never feel ignored.

Improve the quality of your sales leads by building a team of lead gen experts who contact your target market, identify the likely customers and build detailed databases for your sales efforts.

Boost your sales efforts with proactive phone-based sales campaigns. Cloudstaff telesales experts offer new products, upgrades to existing customers, and handle customer data within all required standards and regulations.

Build teams of contract renewals specialists with Cloudstaff to ensure that no service revenue is left on the table for your business. From IT support contracts to personal membership renewals, your dedicated team works to your specifications and provides personalized service to your existing client base. You’ve worked hard to find your clients, Cloudstaff’s renewal experts work hard to keep them.

Partnering with Cloudstaff is an affordable way to build quality data profiles of your target markets. Stay ahead of the competition and learn about emerging trends and consumer habits before you make strategic decisions.

The sales cycle shouldn’t end once you receive payment. Follow up services allow you to improve your services & product through customer feedback while providing customers with additional offerings and promotions.