From recruiting the best staff to managing tasks and monitoring productivity, Office Pros streamlines the entire outsourcing experience to deliver higher efficiency and maximum value for your business.

Great Staff You Can Trust

Great Staff You Can Trust

Industry-Leading Innovation

Industry-Leading Innovation

A Culture That Inspires Excellence

A Culture That Inspires Excellence

The Experience To Deliver

The Experience To Deliver

Service Summary

Your Virtual Staff

Great people are at the heart of successful outsourcing. We find you the very best staff based on your role requirements and company culture, and manage almost all of the day-to-day needs of your teams including IT, HR and engagement. We help integrate your offshore workforce into your existing workforce and provide them with essential training and productivity tools.

  • Highly educated professional staff
  • Great spoken and written English
  • Professional Services
  • Over 98% retention rate
  • Flexible schedules and global time zone support
  • Work-From-Home & Onsite Options Available
  • Fully supported (IT, HR, Payroll, Engagement)
  • Free ongoing training programs
  • Retention programs

Productivity and Management Tools

The Office Pros platform is an innovative suite of tools that provides complete visibility and control of your offshore team. You can monitor your staff’s activity in real-time and get customized reports.

  • Full visibility and control of your team
  • Real-time monitoring
  • Communication tools
  • Task management tools
  • Performance monitoring
  • Monitoring tools (Hubstaff)
  • Security and Performance Test (Hardware & Software)

Office Workspaces

We have a fully secure operational center in the Cebu, Philippines, offering flexible workspace options, including open work areas and dedicated offices.

  • Modern, Fully Equipped Office
  • Safe and secure
  • Shared or Dedicated Office
  • Enterprise security options
  • Meeting Room Access

Workstations

The standard hardware setup includes an i5 PC with 16GB RAM and monitors, with customization available upon request. Our technical team handles software installations, maintenance, and upgrades to ensure seamless operations. We also have a virtual server setup where in your remote worker will access the computer in your local office remotely

Customers can select the hardware and operating system that best fit their needs, including high-end workstations, laptops, and Macs (not included in the base pricing).

    Software

    The standard software setup includes Windows 11 or macOS, with full customization available upon request to meet specific needs.

    • Windows 11 (other OS available on request)
    • Microsoft Office Docs
    • Office Pros Security and Performance Tools (Hubstaff)
    • Fully Customizable
    • Outlook Email / Exchange
    • Google Workspace

    Connectivity

    Our office come with high-performance, redundant connectivity as standard. Our IT team continuously monitors and manages performance 24/7 to ensure maximum uptime. The high internet speed is also available on staff end if they are working from home.

    • High-speed connectivity
    • Redundant networking
    • Monitored 24×7

    Security

    We take security very seriously with extensive physical and data security measures as standard. All offices are equipped with guards, RFID & biometric access, while all computers are installed with software for daily security, network, IP and software checks.

    • Manned security guards
    • Staff background checks
    • Biometric and RFID security
    • Daily PC security checks
    • CCTV
    • Enterprise-level security options available

    Business Continuity

    Office Pros has a comprehensive business continuity plan in place to ensure our customers can sustain operations with minimal disruption.

    • Backup power
    • Redundant high-speed connectivity
    • Backup environmental systems
    • Rapid transfer protocols to move staff to alternate offices in case of disaster
    • Real-time staff location monitoring
    • Emergency home PC/laptop kits
    • Emergency contact systems
    • Customizable BCP available