The best technical support comes from having your own dedicated support team that understands your goals, objectives and vision.

In the past, technical support was a post-sales function, but with the rapid growth of cloud-based applications and services, technical support is now a critical part of the sales process.

The failure of a server, storage system or network device can bring your business to a halt and damage the perception that customers and prospects have of your company. Under-resourced technical support directly contributes to these issues. By providing qualified, cost-effective technical staff, OfficePros can help you maximize uptime by making it more affordable to add resources that can focus on preventative maintenance, upgrades and monitoring.

Core Capabilities

  • Monitoring IT systems
  • Application support
  • Performance testing
  • Upgrading software
  • Documenting systems
  • Network support
  • Peripheral support
  • Configuration and setup
  • Help desk support
  • Auditing software

Next steps

Free eBook

Find out more about outsourcing in the Philippines by downloading our free eBook. Learn about the culture, doing business in the region and what it takes to outsource successfully.

Innovation

OfficePros innovation is a game changer. We provide a suite of tools, applications and processes that can dramatically increase visibility, efficiency and communication.

Service Overview

Find out more about OfficePros outsourcing in detail. Learn about our service offering, inclusions and pricing.