Get more done, reduce your labor costs and improve your customer experience

As a busy and successful real estate business, you are no doubt struggling to find the hours in the day to grow your property sales and property management divisions. This is where outsourcing with OfficePros can really help.

OfficePros is the real estate industry’s trusted next-generation outsourcing partner. We help many independent and franchised real estate businesses to improve their core efficiency, expand capabilities and remove the roadblocks that may be impeding their business growth.

We’re enabling smart real estate businesses to be agile and better positioned to respond optimally to new market opportunities and to harden their businesses against property market downturns which occur from time to time.

OfficePros is assisting real estate businesses globally to optimize their competitive edge and reduce their running costs while growing both their property sales and property management divisions.

Get Pricing Connect with one of our Outsourcing Specialists

Why do real estate businesses outsource with OfficePros?

Save time, increase profits

Sharing the back office workload with OfficeProsers makes your onshore team more efficient and effective in their day. There’s more time to engage with clients and focus on revenue-generating activities.

Improve your brand presence

Your OfficePros marketing assistants can manage your web portal listings as well as assist with the creation of DM mailers, newsletters, flyers and magazines.

Close even more deals

Your sales team members can be better prepared for vendor presentations when your OfficePros Admin Assistant is helping to prepare property reports, market research and CMAs.

Grow your rent roll and profitability

Optimize the costs of running your rent roll with OfficeProsers helping you with leasing, inspections, property marketing and trust accounting teams supporting you. We give your local Property Management team the time they need to focus their energy on growth.

Common roles and activities of our real estate specialists

Accounting

  • Executes commission tracking, reporting and payments
  • Conducts conjunction reporting and payments
  • Handles accounts payable and accounts receivable
  • Manages general ledger
  • Prepares end-of-month reports
  • Calculates employees payroll

  • Receives, checks and enters invoices into the trust or accounting system
  • Prepares cost sheets for trust account
  • Receives, checks and enters invoices into the general accounting system
  • Prepares drawdowns from the trust accounting system into the general bank account to facilitate payment of invoices at least twice a month
  • Reviews payments to be made from the general accounting system each week and prepares the associated EFT
  • Checks initial paperwork relating to new listing campaigns
  • Enters advertising campaigns into the trust accounting system
  • Follows up any issues relating to any of the above responsibilities to a satisfactory conclusion or seek help to do so
  • Reports any issues arising from lack of compliance with regard to required documentation

  • Chases rent arrears while educating the tenants about rent cycles and due dates
  • Prepares legal documents such as Notice to Remedy Breach Due to Rent Arrears when rent is not paid after 7 days and ratify with the property manager
  • Sends Notice to Leave Due to Unremedied Breach
  • Sets up payment plans for tenants
  • Educates tenants on different methods in paying rent

  • Actions Invoice Requests emails from property managers
  • Actions tenants’ special request regarding their invoices:
    Tenant requests invoice raised; Tenant requests invoices to be regularly sent via email instead of posting
  • Ensures Notice to Remedy Breach is issued to tenants with outstanding invoices after making 3 prior attempts to contact
  • Creates invoices, ensuring minimal mistakes
  • Checks correct computation of water invoices, etc.
  • Chases invoices for payment

Marketing & Creative

  • Administers posting of listings to social media sites
  • Books newspaper ads
  • For Ad Hoc content posting, see Creative Writing Support
  • Posts property videos on Youtube
  • Ad Hoc posting of images and content to agency website and social media
  • Manages SMS opt-outs
  • Publishes blog content

  • Creates brochures
  • Makes photo touch ups
  • Draws (simplified) floor plans
  • Lists video production
  • Designs custom newspaper and magazine ads
  • Designs window cards
  • Designs logos
  • Creates layout for monthly newsletters
  • Designs booklets
  • DL Flyers
  • Designs and creates layout for monthly magazine and booklet
  • Event posters
  • Internal promotion and competition flyers
  • Internal manuals

  • Writes and/or edits listing descriptions
  • Writes and/or edits social media posts
  • Edits contents of brochures
  • Writes general ad copy
  • Performs proofreading of documents
  • Executes

Leasing

  • Executes commission tracking, reporting and payments
  • Conducts conjunction reporting and payments
  • Handles accounts payable and accounts receivable
  • Manages general ledger
  • Prepares end-of-month reports
  • Calculates employees payroll

  • Receives, checks and enters invoices into the trust or accounting system
  • Prepares cost sheets for trust account
  • Receives, checks and enters invoices into the general accounting system
  • Prepares drawdowns from the trust accounting system into the general bank account to facilitate payment of invoices at least twice a month
  • Reviews payments to be made from the general accounting system each week and prepares the associated EFT
  • Checks initial paperwork relating to new listing campaigns
  • Enters advertising campaigns into the trust accounting system
  • Follows up any issues relating to any of the above responsibilities to a satisfactory conclusion or seek help to do so
  • Reports any issues arising from lack of compliance with regard to required documentation

  • Chases rent arrears while educating the tenants about rent cycles and due dates
  • Prepares legal documents such as Notice to Remedy Breach Due to Rent Arrears when rent is not paid after 7 days and ratify with the property manager
  • Sends Notice to Leave Due to Unremedied Breach
  • Sets up payment plans for tenants
  • Educates tenants on different methods in paying rent

  • Actions Invoice Requests emails from property managers
  • Actions tenants’ special request regarding their invoices:
    Tenant requests invoice raised; Tenant requests invoices to be regularly sent via email instead of posting
  • Ensures Notice to Remedy Breach is issued to tenants with outstanding invoices after making 3 prior attempts to contact
  • Creates invoices, ensuring minimal mistakes
  • Checks correct computation of water invoices, etc.
  • Chases invoices for payment

Marketing & Creative

  • Administers posting of listings to social media sites
  • Books newspaper ads
  • For Ad Hoc content posting, see Creative Writing Support
  • Posts property videos on Youtube
  • Ad Hoc posting of images and content to agency website and social media
  • Manages SMS opt-outs
  • Publishes blog content

  • Creates brochures
  • Makes photo touch ups
  • Draws (simplified) floor plans
  • Lists video production
  • Designs custom newspaper and magazine ads
  • Designs window cards
  • Designs logos
  • Creates layout for monthly newsletters
  • Designs booklets
  • DL Flyers
  • Designs and creates layout for monthly magazine and booklet
  • Event posters
  • Internal promotion and competition flyers
  • Internal manuals

  • Writes and/or edits listing descriptions
  • Writes and/or edits social media posts
  • Edits contents of brochures
  • Writes general ad copy
  • Performs proofreading of documents
  • Executes

Next steps

Free eBook

Find out more about outsourcing in the Philippines by downloading our free eBook. Learn about the culture, doing business in the region and what it takes to outsource successfully.

Innovation

OfficePros innovation is a game changer. We provide a suite of tools, applications and processes that can dramatically increase visibility, efficiency and communication.

Service Overview

Find out more about OfficePros outsourcing in detail. Learn about our service offering, inclusions and pricing.