We’ve been in business over a decade, providing great service at great prices to companies all over the world!
A number of factors make the Philippines the right choice for outsourcing.
OfficePros is the fusion of great people, innovative technology and a positive company culture that delivers real business benefits for our customers and staff.
Key differentiators:
In America, with offices in Los Angeles and Salt Lake City.
One of the key elements in our success is our experienced, multicultural management team. By ensuring a balance of local and international management, we have been able to bridge the cultural gap and get a better understanding of the needs of local staff. This has allowed us to deliver workforce services and solutions that are truly world-class.
The success of our management is reflected in our continual growth and success in terms of both client and staff satisfaction.
Our Account Managers work with you to identify your specific requirements. Recruitment Services will present candidates who meet your criteria and encourage you to interview them.
When choosing candidates, we look for a number of attributes including skills, experience, attitude, cultural fit, career goals and passion.
Once you have selected the appropriate staff, it is just a matter of choosing a start date.
We have a one-off setup fee for the preparation of your staff’s workspace (desks, chairs, equipment and software). It also includes the costs of backend administration needed to start your new staff member (system accounts, email setups, PC setup and software installations).
You can configure your staff’s PCs to your exact needs. Ubuntu is the default OS for standard systems since we have found it both powerful and reliable. However, we understand that you may have specific OS requirements for your business software.
Your account manager will coordinate with our on-site Technical Support team to change the OS on your staff’s PCs.
The time it takes to build a team can vary depending on your requirements. A simple team could be up and running in as little as 7 days, but typically it takes 14-30 days from initial contact to team-ready.
Getting started with OfficePros is really easy, but first, we need to fully understand your needs.
An account manager will contact you to discuss your needs and goals. By building a profile of your company, we can better tailor your solution to your exact requirements and find the candidates who suit your required skills and the culture of your company.
Connect with one of our Outsourcing Specialists to find out how to get started.
OfficePros understands that circumstances can change rapidly, so we have developed an engagement model that is both fair and flexible.
Scaling your team
The process of adding staff can commence as soon as we receive notification of your intention. We will start sending you candidates as soon as we know your requirements. You simply choose your new staff member and select a suitable start date.
Disengaging staff members is also a simple process but usually requires 90 days notice.
Because your staff member becomes a part of your local office environment, we encourage the use of the standard communications methods that the rest of your staff use. Your account manager and our technical staff will assist with the integration if required.
OfficePros supported messaging includes:
Your staff are dedicated to you only.
We provide talented, dedicated staff that actually become a part of your company.
We believe the foundation of any great company is its staff and the relationships formed by working closely together. Efficiency comes from understanding the people you are working with.
We do not have long-term lock-in contracts, but 90 days notice is required when disengaging staff. This gives them a reasonable notice period and allows us to plan their career transition.
Typical staff PCs are configured with open-source software including:
Other software can be installed by request.
OfficePros has a very simple and transparent pricing model.
Staff salary + OfficePros Fee + Hardware rental
OfficePros does not charge a markup on the direct salary of the staff member. If you were to set up your own company in the Philippines and employ staff directly, this is the cost you would pay.
The OfficePros fee is used to pay for the staff’s workspace (including power, networking and environmental systems), office and technical support and staff benefits (social club, retention programs, free drinks and food, entertainment, medical insurance).
The Hardware rental fee allows customers to get the exact hardware they need for their roles without a large capital outlay.
Find out more about our pricing.
You choose the hours your staff work, including the holidays they observe, start times and break times.
Typically staff work a standard 8-hour day, 5 days a week with two 15-minute breaks and 1 hour for lunch.
We comply with all local labor laws and pay penalty rates as required.
If you need your team to work afternoon or night shifts, just let us know, we will help you find the appropriate staff.