Real Estate Outsourcing Services in the USA

Get more done, reduce your labor costs and improve your customer experience

As a busy and successful real estate business, you are no doubt struggling to find the hours in the day to grow your property sales and property management divisions. This is where outsourcing with OfficePros can really help.

OfficePros is the real estate industry’s trusted next-generation outsourcing partner. We help many independent and franchised real estate businesses to improve their core efficiency, expand capabilities and remove the roadblocks that may be impeding their business growth.

We’re enabling smart real estate businesses to be agile and better positioned to respond optimally to new market opportunities and to harden their businesses against property market downturns which occur from time to time.

OfficePros is assisting real estate businesses globally to optimize their competitive edge and reduce their running costs while growing both their property sales and property management divisions.

Get Pricing Connect with one of our Outsourcing Specialists

Why do real estate businesses outsource with OfficePros?

Save time, increase profits

Sharing the back office workload with OfficeProsers makes your onshore team more efficient and effective in their day. There’s more time to engage with clients and focus on revenue-generating activities.

Improve your brand presence

Your OfficePros marketing assistants can manage your web portal listings as well as assist with the creation of DM mailers, newsletters, flyers and magazines.

Close even more deals

Your sales team members can be better prepared for vendor presentations when your OfficePros Admin Assistant is helping to prepare property reports, market research and CMAs.

Grow your rent roll and profitability

Optimize the costs of running your rent roll with OfficeProsers helping you with leasing, inspections, property marketing and trust accounting teams supporting you. We give your local Property Management team the time they need to focus their energy on growth.

Common roles and activities of our real estate specialists

Accounting

Executes commission tracking, reporting and payments
Conducts conjunction reporting and payments
Handles accounts payable and accounts receivable
Manages general ledger
Prepares end-of-month reports
Calculates employees payroll

Receives, checks and enters invoices into the trust or accounting system
Prepares cost sheets for trust account
Receives, checks and enters invoices into the general accounting system
Prepares drawdowns from the trust accounting system into the general bank account to facilitate payment of invoices at least twice a month
Reviews payments to be made from the general accounting system each week and prepares the associated EFT
Checks initial paperwork relating to new listing campaigns
Enters advertising campaigns into the trust accounting system
Follows up any issues relating to any of the above responsibilities to a satisfactory conclusion or seek help to do so
Reports any issues arising from lack of compliance with regard to required documentation

Chases rent arrears while educating the tenants about rent cycles and due dates
Prepares legal documents such as Notice to Remedy Breach Due to Rent Arrears when rent is not paid after 7 days and ratify with the property manager
Sends Notice to Leave Due to Unremedied Breach
Sets up payment plans for tenants
Educates tenants on different methods in paying rent

Actions Invoice Requests emails from property managers
Actions tenants’ special request regarding their invoices:
Tenant requests invoice raised; Tenant requests invoices to be regularly sent via email instead of posting
Ensures Notice to Remedy Breach is issued to tenants with outstanding invoices after making 3 prior attempts to contact
Creates invoices, ensuring minimal mistakes
Checks correct computation of water invoices, etc.
Chases invoices for payment

Marketing & Creative

Administers posting of listings to social media sites
Books newspaper ads
For Ad Hoc content posting, see Creative Writing Support
Posts property videos on Youtube
Ad Hoc posting of images and content to agency website and social media
Manages SMS opt-outs
Publishes blog content

Creates brochures
Makes photo touch ups
Draws (simplified) floor plans
Lists video production
Designs custom newspaper and magazine ads
Designs window cards
Designs logos
Creates layout for monthly newsletters
Designs booklets
DL Flyers
Designs and creates layout for monthly magazine and booklet
Event posters
Internal promotion and competition flyers
Internal manuals

Writes and/or edits listing descriptions
Writes and/or edits social media posts
Edits contents of brochures
Writes general ad copy
Performs proofreading of documents
Executes

Leasing

Executes commission tracking, reporting and payments
Conducts conjunction reporting and payments
Handles accounts payable and accounts receivable
Manages general ledger
Prepares end-of-month reports
Calculates employees payroll

Receives, checks and enters invoices into the trust or accounting system
Prepares cost sheets for trust account
Receives, checks and enters invoices into the general accounting system
Prepares drawdowns from the trust accounting system into the general bank account to facilitate payment of invoices at least twice a month
Reviews payments to be made from the general accounting system each week and prepares the associated EFT
Checks initial paperwork relating to new listing campaigns
Enters advertising campaigns into the trust accounting system
Follows up any issues relating to any of the above responsibilities to a satisfactory conclusion or seek help to do so
Reports any issues arising from lack of compliance with regard to required documentation

Chases rent arrears while educating the tenants about rent cycles and due dates
Prepares legal documents such as Notice to Remedy Breach Due to Rent Arrears when rent is not paid after 7 days and ratify with the property manager
Sends Notice to Leave Due to Unremedied Breach
Sets up payment plans for tenants
Educates tenants on different methods in paying rent

Actions Invoice Requests emails from property managers
Actions tenants’ special request regarding their invoices:
Tenant requests invoice raised; Tenant requests invoices to be regularly sent via email instead of posting
Ensures Notice to Remedy Breach is issued to tenants with outstanding invoices after making 3 prior attempts to contact
Creates invoices, ensuring minimal mistakes
Checks correct computation of water invoices, etc.
Chases invoices for payment

Marketing & Creative

Administers posting of listings to social media sites
Books newspaper ads
For Ad Hoc content posting, see Creative Writing Support
Posts property videos on Youtube
Ad Hoc posting of images and content to agency website and social media
Manages SMS opt-outs
Publishes blog content

Creates brochures
Makes photo touch ups
Draws (simplified) floor plans
Lists video production
Designs custom newspaper and magazine ads
Designs window cards
Designs logos
Creates layout for monthly newsletters
Designs booklets
DL Flyers
Designs and creates layout for monthly magazine and booklet
Event posters
Internal promotion and competition flyers
Internal manuals

Writes and/or edits listing descriptions
Writes and/or edits social media posts
Edits contents of brochures
Writes general ad copy
Performs proofreading of documents
Executes

Next steps

Free eBook

Find out more about outsourcing in the Philippines by downloading our free eBook. Learn about the culture, doing business in the region and what it takes to outsource successfully.

Innovation

OfficePros innovation is a game changer. We provide a suite of tools, applications and processes that can dramatically increase visibility, efficiency and communication.

Service Overview

Find out more about OfficePros outsourcing in detail. Learn about our service offering, inclusions and pricing.

Get more done, reduce your labor costs and improve your customer experience