How much of your day is spent doing time-consuming, repetitive tasks that stop you from focusing on the things that are really important? OfficePros provides highly trained professional office support staff who can do the administration tasks that consume so much of your time.

In the past, technical support was a post-sales function, but with the rapid growth of cloud-based applications and services, technical support is now a critical part of the sales process.

The failure of a server, storage system or network device can bring your business to a halt and damage the perception that customers and prospects have of your company. Under-resourced technical support directly contributes to these issues. By providing qualified, cost-effective technical staff, OfficePros can help you maximize uptime by making it more affordable to add resources that can focus on preventative maintenance, upgrades and monitoring.

Back Office Business Process Outsourcing

Administration

Efficient, experienced staff trained to do the administrative tasks that stop your sales team from doing what they do best – generating revenue for your company.

Virtual Assistants

Specialized, dedicated staff who help managers to make the best use of their time by dealing with secretarial and administrative tasks (itineraries, market research, managing emails, answering calls, managing schedules, and travel arrangements).

General Support Agents

Customer-focused staff who assist clients directly to provide information, answer inquiries, deal with customer-related issues and execute processes based on company guidelines and policies.

Core Capabilities

  • Online chat support
  • Voice support
  • Calendar Management
  • Proposal Creation
  • Customer liaison
  • Customer Management
  • Document production
  • Reception duties
  • Email support
  • CRM updates
  • Research
  • Data harvesting
  • General duties
  • Event Management
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Next steps

Free eBook

Free eBook

Find out more about outsourcing in the Philippines by downloading our free eBook. Learn about the culture, doing business in the region and what it takes to outsource successfully.

Innovation

Innovation

OfficePros innovation is a game changer. We provide a suite of tools, applications and processes that can dramatically increase visibility, efficiency and communication.

Service Overview

Service Overview

Find out more about OfficePros outsourcing in detail. Learn about our service offering, inclusions and pricing.